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Privacy policy and how we protect you and your data

We believe you deserve the highest possible levels of service, security and protection when we use your personal information and this page covers the privacy policy and how we protect you and your data throughout every part of our business. collects information about you in two ways - directly from your online application and also from third party organisations such as credit reference agencies. We may use data that identifies you (your personal information) for a number of things including: statistical analysis; to develop and improve our products; to assess lending risks; to update your records; to identify which of our products might interest you; to identify and prevent fraud, money laundering and other criminal activities; to carry out regulatory checks, keeping you informed about your loan and for market research.

The use of cookies

In addition to the personal and financial information you submit, we may collect information about your computer including, where available, your IP address, operating system and browser type. This is statistical data about browsing actions and patterns and does not identify you as an individual. We may also obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies enable us to improve our service to you, estimate our audience size and usage patterns, store information about your preferences and recognise you when you return to our site. You can set your web browser to refuse cookies, but if you do this you may not be able to enjoy full use of the site and you may not be able to take advantage of certain promotions we may run from time to time.

For more information on how to control and/or delete cookies, please visit


By applying to us for van credit or using the website, you accept this Privacy Policy and expressly consent to the use and disclosure of your personal information in the manner described below. If you object to any of the potential uses described please don't register

Recording of calls click to read try to provide you with the best possible service, so calls to and from us may be recorded and/or monitored for quality checks and staff training. Recordings may also be used to help us combat fraud.

Disclosing your data

We do not share any of your personal data for use by third parties other than for the purpose of processing your application for a vehicle loan. The exception to this is when we have a duty to disclose your personal data in order to comply with a legal request, or in order to enforce any of our terms and conditions

Data Protection Act

Under the Data Protection Act 1998, you have a right to access certain personal records we, credit reference agencies and fraud prevention agencies hold about you. This is called a 'subject access request', which you can make by writing to A fee may be payable, but we will not charge you until we have told you how much the fee is and what it is for, and you have told us you still want to proceed.

Disclosing your data

Money laundering is the criminal process of changing the identity of illegally obtained money so that it appears to have originated from a legitimate 'clean' source. The term is typically used for any financial transaction which generates an asset or a value as the result of an illegal act, such as tax evasion or false accounting.

The Financial Services Authority (FSA) anti-money laundering enforcement powers came into effect as a result of The Financial Services and Markets Act 2000. Finance companies and other institutions are now susceptible to this type of activity because of the large sums of money that are involved in the purchase of cars, plant and equipment. Money laundering is the exception to the normal rules of confidentiality and data protection that we mentioned earlier on this page and any suspicions of money laundering will be reported.

We will keep you informed of where your application is, the whole process usually takes around 5 working days but you can guarantee to have your new car delivered to your door within a maximum of 7 working days or you can collect to speed up the process.

By using our website you agree to our cookie and policy statement Privacy Policy